Help: Finding and Claiming Your Profile

Finding and Claiming Your Profile

Before you can update an existing West Legal Directory profile for the first time, you need to find and claim it. You will be prompted to find your profile after registration or when you click Claim an Additional Profile from the Manage Your Profiles page.

When you are prompted, select an update option. See Update Options for details.
Depending on the type of profile you selected, enter either your name or your organization's name. See Profile Search Tips for more information about entering search criteria.
To narrow your search to a particular city, state or province, or country, type the information in the text boxes or select it from the drop-down lists. The more information you provide, the narrower your search will be.
Click Find. A list of the profiles matching your search criteria is displayed. To view a profile, click its name.

If you are not satisfied with the search result, you can try searching again; see Profile Search Tips for more information about entering search criteria. If your profile is not found, you can add it; see Adding a Profile for details.
From the result list, click Claim next to the profile you want to update.

Note: A profile preceded by this icon is an organization's main office profile. Select this profile if you want rights to update the main office profile, as well as all affiliated branch office and individual profiles.
If you are claiming an organization profile with affiliated individual profiles, type your West account number and click Continue. This information is requested for security purposes.

Note: If you don't know your West account number, type your phone number and a West customer service representative will call you for verification.

After verification, your profile is listed on the Manage Your Profiles page. See Updating Your Profile for details.