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Frequently Asked Questions
What is Westlaw by credit card?
This service also provides access to KeyCite, the citation research service from West. You can quickly determine whether a case, statute, administrative decision, or federal regulation is good law and retrieve citing references.
What is Westlaw?
What is KeyCite?
The KeyCite service includes graphics such as status flags, depth of treatment stars, and quotation marks that enable you to focus your research on the citing references that are important to you.
What types of documents can I retrieve using Westlaw by credit card?
Do I need to register before using Westlaw by credit card?
If you have a Westlaw subscription and want to have charges billed to your Westlaw account, you don't need to register—just sign on.
If you have a Westlaw subscription and you also register, you determine your billing method at sign-on.
How much does it cost to use Westlaw by credit card?
If you pay by credit card:
The cost of retrieving documents or KeyCite results varies, depending on the type of document. You will always be asked to confirm charges before your credit card is billed, and this prompt lists the price.
If your Find request retrieves a list of documents, you are not charged until you click a link to display a document from that list.
Print charges are included in the cost of each retrieved document. In other words, while you are viewing a document you can print it at no extra charge.
If you have charges billed to your Westlaw account:
The cost for retrieving a document and retrieving a KeyCite result depends on your current Westlaw subscription agreement. Consult your plan to determine pricing. If you retrieve a document outside of your current Westlaw subscription, you will be billed according to the credit card rates.
You will always be asked to confirm charges for documents outside your Westlaw subscription before your account is billed.
How do I pay for this service?
If you want to pay by credit card:
You can pay for transactions with an American Express, MasterCard, or VISA credit card. The registration process includes supplying required credit card information. Billing for retrieved documents and KeyCite results will be applied monthly to this credit card.
If you are a Westlaw subscriber and want to have charges billed to your Westlaw account:
Simply sign on. (Register only if you also want to establish a credit card account.) Charges will be based on your current Westlaw subscription and will be added to your Westlaw bill. If you access a document that is not part of your Westlaw subscription, you will be billed according to the credit card rates.
Note: If you have a Westlaw subscription and you also establish a credit card account, you determine your billing method at sign-on.
How do I find a document using Westlaw by credit card?
To find a case by title or docket number, click Find a Case by Title or Find a Case by Docket Number at the Home page.
To find a brief by title or docket number, click Find a Brief by Title or Find a Brief by Docket Number at the Home page.
How do I check a citation using Westlaw by credit card?
What does a red or yellow flag, blue H, or green C at the top of a retrieved document indicate?
Click the KeyCite flag next to your retrieved document to access KeyCite information. For details, see KeyCite Status Flags.
What should I do if I forget my username or password?
Whom do I contact if I have a question or problem using Westlaw by credit card?
Whom do I contact if I have a question or problem regarding billing in Westlaw by credit card?